This Privacy Policy has been established to outline the practices and procedures of Birkin Asia Co., Ltd., the operator of the website www.laventyr.com (“Website”, “Company”, “We”, “Us”), regarding the collection, use, disclosure, and management of the personal data of our service users or customers (“User”, “You”).
Personal Data refers to any information that can identify an individual, whether directly or indirectly, such as name, address, or contact information.
The Company acts as the Data Controller and places the highest priority on protecting the privacy of our Users. Any information received will be utilized strictly for the purposes of providing services, communication, and enhancing the overall user experience on our Website. By accessing and using this Website, you acknowledge that you have read, understood, and consented to the terms set forth in this Privacy Policy.
1. Personal Data Collected by the Company
1.1 Identity Data: Includes first and last name, gender, age, date of birth, address, telephone number, email address, Line ID, and Facebook account. This information is used for identity verification, communication, and after-sales services.
1.2 Contact and Shipping Information: Includes contact details and shipping addresses, as well as delivery history, to ensure that product deliveries are accurate and meet the User’s requirements.
1.3 Transaction Data: Includes purchase details and payment history. Please note that the Company does not store your credit or debit card numbers.
1.4 Usage and Technical Data: Includes IP address, cookies, device type used to access the website, browser type, and website usage behavior. This information is used to analyze, improve, and develop the website’s efficiency to better serve our users.
(A) Cookies: The Company, or authorized service providers and advertising partners, may use “Cookies” or similar technologies to collect and share information regarding the use of the Company’s platform and services. Cookies are small data files stored on the User’s computer or mobile device that record information such as how and when the platform is accessed, the number of visits, in-platform activities, products selected, and pages viewed. This cookie data may be linked to the User’s personal data under strict security standards.
The Company uses this information to:
– Improve the platform and services.
– Develop and introduce new features.
– Maintain shopping cart information.
– Deliver content and advertisements tailored to the User’s interests (including Remarketing).
– Allow advertising partners to display advertisements across various websites.
– Analyze data and track service usage.
Users can choose to refuse or disable cookies through their browser or device settings. However, disabling cookies may result in the inability to use some or all functions of the platform effectively.
2. Purposes of Processing Personal Data
The Company will use the User’s personal data only to the extent necessary and consistent with the purposes of providing our services. The Company will not use your personal data for any purpose other than those specified, unless your consent is obtained or it is required by law.
The primary purposes are as follows:
2.1 To provide services and fulfill orders: Including order processing, order confirmation, product delivery, and after-sales services.
2.2 To contact and communicate with Users: Including notifying order status, responding to inquiries, providing product information, or communicating details related to the use of our services.
2.3 For payments and transactions: Including processing payments and verifying the accuracy of transactions through secure third-party payment service providers.
2.4 To improve and develop website and service efficiency.
2.5 To ensure system security and prevent fraud or inappropriate usage.
2.6 For marketing communications: Including public relations, sales offers for products, services, and promotions of the Company through various channels such as Line, Facebook, Instagram, YouTube, Twitter, Email, TikTok, or the Website. This will be conducted only where the User has provided explicit consent, and the User may opt-out or unsubscribe from such communications at any time.
3. Disclosure or Sharing of Personal Data
The Company will not disclose or share the User’s personal data with third parties except as necessary to provide our services or as consented to by the User. Data may be disclosed to the following individuals or entities:
3.1 Service providers related to the Company’s operations: Such as logistics and shipping companies, payment gateway providers, or information technology (IT) service providers.
3.2 Professional advisors: Such as auditors, financial advisors, and legal counsel.
3.3 Authorities or individuals as required by law: Or as ordered by government agencies or regulatory bodies with legal authority.
In all cases, the Company will disclose only the minimum information necessary and will require such individuals or entities to maintain appropriate security measures for the protection of personal data. The Company will not sell, trade, or disclose the User’s personal data for any other purposes without prior consent.
4. Data Retention and Security
The Company prioritizes the storage and protection of Users’ personal data by implementing appropriate technical and organizational security measures. These measures are designed to prevent unauthorized access, use, disclosure, or modification of personal data.
The Company will retain User personal data for the entire duration of your membership on our Website. We will proceed to delete, destroy, or de-identify such data (rendering it anonymous) within 1 year from the date the User terminates their service or cancels their account, unless certain types of data must be retained for operational purposes or as required by applicable laws.
5. Rights of the Data Subject
5.1 Right of Access and Copy: You have the right to access and request a copy of your personal data held by the Company.
5.2 Right to Rectification: You have the right to request the correction of your personal data when changes occur. The Company will rely on the information provided by you as being accurate, truthful, complete, and up-to-date.
5.3 Right to Erasure: You have the right to request the deletion of your personal data or to have it rendered anonymous (de-identified).
5.4 Right to Restriction of Processing: You have the right to request the suspension of the processing of your personal data as permitted by law.
5.5 Right to Data Portability: You have the right to request the transfer of your personal data to another Data Controller.
5.6 Right to Object: You have the right to object to the Company’s processing of your personal data, particularly for direct marketing purposes based on Profiling to offer products or services directly to you.
5.7 Right to Withdraw Consent: Where you have provided consent for the Company to process your personal data, you may withdraw such consent at any time, unless there are legal restrictions or existing contractual obligations.
Please note: Withdrawing your consent may affect your user experience or result in the loss of certain services. For instance, you may not receive benefits from activities, promotions, products, services tailored to your needs, or other useful information. To exercise any of the rights mentioned in sections 5.1 to 5.7, please contact the Company’s Data Protection Officer. You will be required to complete a form to verify your identity as the data subject and provide details of the rights you wish to exercise. The Company will process your request within the timeframe required by law. You may submit your written request via email to: admin@laventyr.com
6. Security of Personal Data
6.1 Data Security Measures: The Company prioritizes the security of our Users’ personal data. We have implemented appropriate technical and administrative measures to prevent the loss, unauthorized access, use, modification, or disclosure of your personal information.
6.2 User Responsibility: Users are responsible for maintaining the confidentiality of their username and password and must not disclose them to any third party. The Company shall not be held liable for any damages resulting from the disclosure or misuse of such credentials.
6.3 When accessing the Website or applications via public computers or shared devices, you should log out after every session and configure your privacy settings appropriately to ensure the continued security of your personal data.
7. Children’s Privacy
In the event that personal data of a minor under the age of 13 is submitted to the Company, it shall be deemed that the User confirms and represents that the parent or legal guardian of such minor has provided explicit consent for the disclosure and submission of that personal data to the Company.
If the Company discovers or has reasonable grounds to believe that the collection, use, or disclosure of a minor’s personal data was conducted without the consent of a parent or legal guardian, the Company reserves the right to suspend services, revoke membership, and/or immediately delete or destroy such personal data without prior notice.
8. Collection of Sensitive Personal Data
The User acknowledges and agrees that, in addition to cases where explicit consent has been provided for the collection, use, and disclosure of personal data under this Policy, the Company may collect, use, or disclose Sensitive Personal Data (such as health information or other data classified as sensitive by law) without prior consent, only to the extent necessary and under the following circumstances:
8.1 To prevent or suppress a danger to life, body, or health: In cases where the User is incapable of providing consent for any reason.
8.2 Publicly available information: When the information has been explicitly made public by the User.
8.3 Legal claims: When it is necessary for the establishment, compliance, exercise, or defense of legal claims.
8.4 Legal obligations: When it is necessary for compliance with applicable laws.
9. Changes to this Privacy Policy
The Company reserves the right to update, amend, or change this Privacy Policy from time to time to ensure it remains consistent with our service developments and the appropriate protection of your personal data.
The Company will notify you of any significant changes through our Website, and the revised Policy will become effective as of the date of publication. We recommend that you periodically review this Privacy Policy to remain informed about how your personal data is being carefully and securely managed.
10. Contact Information
If you have any questions, complaints, or wish to exercise your rights regarding your personal data under the Personal Data Protection Act (PDPA), you may contact the Company or our Data Protection Officer (DPO) through the following channels:
Birkin Asia Co., Ltd.
55 Wave Place Building, 17th Floor, Room MT11/1, Wireless Road, Lumpini, Pathum Wan, Bangkok 10330, Thailand.
Email: admin@laventyr.com
LINE OA: @laventyr
